SaferHub App Privacy Policy

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Effective Novemeber 11, 2026
 

This policy explains how SaferHub LLC (“SaferHub,” “we,” “us”) collects, uses, and protects information when you use the SaferHub mobile app (the “App”) on Android or iOS. It applies only to the App and the SaferHub learning platform it connects to.

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Who the App is for

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SaferHub is a workplace safety training platform provided to businesses. The App is for learners whose employer or organization (“your Organization”) has a SaferHub account. Your Organization creates your account, assigns your training, and controls most of the information in it. In most cases your Organization decides how your training data is used, and we process it on their behalf under our agreement with them.

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Information we collect

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Information your Organization provides

• Your name, email address, username, and employee or user ID

• Your job title, department, location, group, supervisor, and similar work details your Organization chooses to add

• The courses, requirements, and due dates assigned to you
   

Information created when you use the App

• Course enrollments, progress, completion dates, quiz and test results, and time spent in courses

• Training transcripts and certificates

• Your login credentials (passwords are stored in hashed form, never in plain text)

• The SaferHub site address (tenant URL) you sign in to

 

Device and technical information

• Device type, operating system version, app version, and language setting

• Log and diagnostic data, such as crash reports, error logs, and IP address, used to keep the App working and secure

• A push notification token, if you allow notifications, so we can send reminders about assigned or overdue training
   

The App does not collect your precise location, contacts, photos, microphone audio, or financial information, and it does not track you across other companies’ apps or websites.
 

How we use information
 

• To sign you in and show your Organization’s branding and your assigned training

• To deliver courses, record your progress, and issue transcripts and certificates

• To let your Organization’s administrators and supervisors see your training records for compliance purposes

• To send training reminders and account emails, such as password resets

• To provide support, fix problems, and improve the App’s reliability and security

• To comply with legal obligations
   

We do not sell your personal information, and we do not use it for advertising.
 

How we share information
 

• Your Organization. Administrators and authorized managers at your Organization can see your account details and training records.

• Service providers. We use vendors that host and support the platform on our behalf, including Amazon Web Services for hosting and storage and an email delivery provider for account and reminder emails. They may use the information only to provide services to us.

• Legal reasons. We may disclose information if required by law, subpoena, or government request, or to protect the rights, safety, or property of SaferHub, our customers, or others.

• Business transfers. If SaferHub is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to this policy.
   

Data retention
 

We keep your account and training records for as long as your Organization maintains its SaferHub account, or as long as your Organization directs. Safety training records are often kept for years because employers may be required to show proof of training. When your Organization’s account ends, or when a valid deletion request is completed, we delete or anonymize the information within a reasonable period, except where we must keep it to meet legal obligations.

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Security

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Information is encrypted in transit using TLS and stored on secured infrastructure with access limited to authorized personnel. No system is completely secure, but we take reasonable technical and organizational measures to protect your information.

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Deleting your account and data

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You can request deletion of your SaferHub account and associated data in either of these ways:
 

• Ask your Organization’s SaferHub administrator to delete your account, or

• Email Support@SaferHub.com with the subject “Account deletion request,” including your name, email address, and your Organization’s SaferHub site address.
   

We will confirm your request and coordinate with your Organization. When an account is deleted, we remove your profile, login credentials, and device tokens. Because your Organization may be legally required to keep proof of completed safety training, some training records (such as course names and completion dates) may be kept by or for your Organization for the period required by law. Uninstalling the App does not delete your account.
 

Your rights

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Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to certain processing. Because your Organization usually controls your training data, we may refer your request to them. You can contact us at the address below and we will help. We will not discriminate against you for exercising these rights.
 

Children
 

The App is intended for workers and is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us and we will delete it.
 

Where information is stored
 

SaferHub is based in the United States, and information is stored and processed in the United States. If you use the App from outside the U.S., your information will be transferred to the U.S.
 

Changes to this policy
 

We may update this policy from time to time. When we do, we will change the effective date above and, for significant changes, notify you through the App or by email.
 

Contact us
 

SaferHub LLC
15 Rivers Drive
Hattiesburg, MS
Support@SaferHub.com